Holler’s mission is to enrich conversations everywhere with useful content in the place where people share the most, messaging.
We’re a content platform that helps people discover the perfect sticker or GIF in messaging apps. Every day, millions of people use Holler to have richer conversations with content that improves their self-expression in chat.
Holler surfaces relevant content for people to use as a natural part of their conversation, based on the unique context of their chat, such as location, use of certain phrases or emoji, or other keywords such as time of day. For example, a person texting and walking into a coffee shop can instantly discover and share coffee-related stickers and GIFs inside their messaging app that improves their communication with their friends.
As part of the Customer Success team, the Partner Solutions Manager plays an integral role in the growth and success of both Holler, and our partners. Sitting at the very core of the Holler offering the Partner Solutions Manager is the first and sometimes only contact that our platform partners have.
Based in New York this role will work cross-functionally across multiple teams including sales, marketing and engineering. The ideal candidate will be intellectually curious and a fast learner, be able to work independently and be comfortable with ambiguity, whilst keeping focused on high impact projects. The Partner Solutions Managers provide technical leadership for our partners as they are building the Holler integration into their environment. Elevated on both technical and business skills, Partner Solutions managers are the technical focal point in external partner discussions and user champions in internal Partner discussions.
With an increasing number of partners joining the ecosystem from Asia the focus of this specific role is within the Mandarin-speaking community.
The Partner Solutions team utilizes its technical acumen to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, Partner Solutions also impacts product strategy, working with all parts of Holler to ensure its offerings continue to satisfy its partner’s needs.