Holler’s mission is to enrich conversations everywhere with useful content in the place where people share the most, messaging.
We’re a content platform that helps people discover the perfect sticker or GIF in messaging apps. Every day, millions of people use Holler to have richer conversations with content that improves their self-expression in chat.
Holler surfaces relevant content for people to use as a natural part of their conversation, based on the unique context of their chat, such as location, use of certain phrases or emoji, or other keywords such as time of day. For example, a person texting and walking into a coffee shop can instantly discover and share coffee-related stickers and GIFs inside their messaging app that improves their communication with their friends.
As part of the Customer Success team, the Program Manager plays an integral role in the growth and success of both Holler, our clients, and partners. Sitting at the center of the business the Program Manager touches every part of the Holler ecosystem. From helping brands to build meaningful relationships with their consumers through thoughtful and relevant contextual content, to helping agencies navigate the messaging space on behalf of their clients..
Based in New York this role will work cross-functionally across multiple teams including sales, marketing, engineering, finance, and our studio teams. The ideal candidate will be intellectually curious and a fast learner, be able to work independently and be comfortable with ambiguity, whilst keeping focused on high impact projects. With a passion for building this candidate is quickly able to ingest information, dissect it and turn it into an effective scalable format. With one foot in marketing, this candidate thinks about the brand impact and how Holler can help those brands be most effective in this space.
The mission of the Customer Success group is to maximize business performance by being the objective, trusted partner to the sales and marketing organization through strategic planning, cross-functional collaboration, and operational excellence. We support the Sales & Marketing teams with account planning, analytics, and insight, and drive operational excellence. We also identify and drive critical projects and strategic initiatives that will help drive growth for Holler, our partners, and brands.
Holler is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Holler is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.