Website Privacy Statement

This privacy statement was last updated March 17, 2020

Holler Technologies, Inc. (“Holler,” “we,” “us,” or “our”) provides development and data tools to messaging services and applications with messaging functionality. This Privacy Statement explains how Holler collects, uses, and discloses information about you when you access or use our website located at www.holler.io, and other products and services that link to this Privacy Policy  (collectively, the “Services”). For more information about how Holler collects, uses, and discloses information about you when you access or use mobile services and applications or software, please see our Mobile App Privacy Policy.  

We may change this Privacy Policy from time to time.  If we make changes, we will notify you by posting the updated policy on the Services; the “Last Updated” legend above indicates when this Privacy Policy was last revised. In some cases, we may provide you with additional notice, such as adding a statement to our homepage or sending an email notification to you. Any changes will become effective when we post the revised Privacy Policy. Your use of the Services following such changes means that you acknowledge the updated Privacy Policy.

This Privacy Statement does not apply to the practices of third parties that we do not own or control. This Privacy Policy also does not apply to information collected under other contractual agreements, including agreements with service providers or business contacts of Holler. We are not responsible for the actions and privacy policies of third parties, and we encourage you to carefully review the privacy policies of any third-party services you access.

Collection of Information

Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information when you participate in any interactive features of the Services including engaging with our website(s), filling out a form or other questionnaire, communicating with us via third party social media sites, applying for a job, requesting customer or technical support or otherwise communicating with us. The types of information we may collect include your name, email address, job title, company name and type, job application answers, social media handles, application portfolio, resume, cover letter, and any other information you choose to provide.


Information We Collect Automatically When You Use Our Services

When you access or use the Services, we automatically collect information about you, including the following:

  • Activity Information: We collect information about your activity on our Services, such as the search terms you enter or the types of content you view or engage with.
  • Device and Usage Information:  We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Similar Tracking Technologies:  We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you.  Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits.  Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.  For more information about cookies and how to disable them, see Your Choices below.


Information We Collect from Other Sources

We may also obtain information about you from other sources.  For example, if you access the Services through a third-party messaging service or application, we may collect information about you from such third parties, including some of the types of information listed under “Information You Provide to Us” above.


Information We Derive

We may derive information or draw inferences from you based on the information we or our partners collect. For example, we may make inferences about your approximate location based on your IP address.

Use of Information

We use the information we collect to:

  • Provide, maintain and improve our Services;
  • Deliver the products and Services you request, or that are reasonably anticipated within the context of our ongoing business relationship;
  • If you apply for a job with us, to determine your eligibility for a position with us;
  • Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;
  • Communicate with you about products, services, and events offered by Holler, and provide news and information we think will be of interest to you (see Your Choices below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize your online experience and the advertisements you see when you use our Services or third-party platforms based on your preferences, interests, and browsing and purchasing behavior and audit your interactions with our online ads, including by counting ad impressions and verifying positioning and quality of ad impressions;
  • Conduct internal research and development and make business decisions about current and future product and service offerings; 
  • Detect, protect against and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Holler and others, and provide other security protections, such as identity verification;
  • Debug to identify and repair errors in our Services; 
  • Comply with our legal and financial obligations;
  • Enforce our policies, terms and conditions, or other agreements; 
  • Defend against or pursue claims, disputes, or litigation – in court or elsewhere; 
  • For reasonable internal uses that are aligned with your relationship with us and the context in which we collected the information; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We will not share your information except in the following circumstances:

  • With vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with analytics services;
  • Between and among Holler and our current and future parent companies, affiliates, subsidiaries, joint ventures, or other companies under common control and ownership with Holler;
  • In connection with, or during negotiations of, any merger, acquisition, consolidation, change of control or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation;
  • In response to a request for information (e.g., a court order or subpoena), if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
  • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Holler or others;
  • With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests
  • If we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the website infrastructure or the Services generally);
  • To address technical issues; and 
  • With your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Please see the section “Your Choices” to learn about your options in connection with the collection of information from you through cookies and other technologies.

Advertising and Analytics Services Provided by Others

We may, or we may allow others to, provide analytics services and serve advertisements on our behalf across the Internet and in mobile applications. We or these entities may use cookies, web beacons, device or advertising identifiers and other technologies to collect information about your use of the Services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in applications, links clicked and conversion information. This information may be used by Holler and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and better understand your online activity. 

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (or http://www.youronlinechoices.eu if you are a resident of the EEA).

Transfer of Information to the U.S. and Other Countries

We are based in the United States and we process and store information in the U.S. As such, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices 

Cookies

Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from Holler by following the instructions in those emails or by following the instructions in those emails.   If you opt out, we may still send you non-promotional emails, such as those about your use of the Services or our ongoing business relations.

Your California Privacy Rights 

The California Consumer Privacy Act or "CCPA" (California Civil Code Section 1798.100 et seq) affords consumers residing in California certain rights with respect to their personal information.  If you are a California resident, this section applies to you.  

 

California Consumer Privacy Act

In the preceding 12 months, we have collected the following categories of personal information: identifiers, Internet or other electronic network activity information, geolocation data, professional or employment-related information, inferences drawn about you, and other categories of personal information that relate to, describe or are reasonably capable of being associated with you. For examples of the precise data points we collect and the sources of such collection, please see Collection of Information above. We collect personal information for the business and commercial purposes described in Use of Information above. 

We may share your personal information with third parties as described in the Sharing of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal Information
Internet or other electronic network activity information
Categories of Recipients
 Data analytics providers

Holler does not sell your personal information.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not to be discriminated against for exercising these rights. You may make these requests by emailing privacy@holler.io. We will verify your request by asking you to provide information related to your recent interactions with us, such as your name and the email address used when originally contacting us. We will not discriminate against you if you exercise your rights under the CCPA.

If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us by emailing privacy@holler.io.

Additional Disclosures for Individuals in Europe

If you are located in the European Economic Area, the United Kingdom or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.

1. Legal Basis for Processing

When we process your personal data, we will only do so in the following situations: 

  • We need to use your personal data to perform our responsibilities under our contract with you (e.g., providing the products or services you have requested).
  • We have a legitimate interest in processing your personal data. For example, we may process your personal data to provide, secure, and improve our Services and provide personalized recommendations and advertisements.
  • We find such processing is necessary to comply with our legal obligations.
  • We have your consent to do so.  When consent is the legal basis for our processing, you may withdraw such consent at any time.

2. Data Subject Requests

You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us at privacy@holler.io.

3. Data Retention

We store personal data for as long as is necessary for the purpose(s) for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

4. Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. Contact details of your Data Protection Authority can be found using the links below:

For individuals in the EEA:  http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

For individuals in the UK: https://ico.org.uk/global/contact-us/

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@holler.io


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